mySupport

MySupport

This form is for students who are experiencing problems with their myLMS

What seems to be the problem:

Have you tried the following?

Enter your 9 alphanumeric student number in lower case as your username.

If this is your first time trying to log into myLMS then use the default password: P@ssword1

You can click on the forgotten password link on the login screen for an email containing steps on how to change your password to be sent directly to your educational email address (Your student number@pihe.ac.za).

If you haven't completed your enrolment for this semester, then please complete your enrolment before accessing myLMS.

Incorrect Modules

You were enrolled into your modules according to the modules on your official timetable.

If you have any missing modules or have modules that should not be on your account, then please go see your campus timetable department to correct the modules on your timetable.

Your modules will automatically be added to your myLMS 24 hours after your timetable has been corrected.

Please note that printed timetables can be outdated and that only the timetable available on myLMS is your official timetable.

If you do not have a timetable on your myLMS, then please go see your campus timetable department to receive a timetable.

Unable to Download Files

If you are experiencing any issues with downloading files from myLMS on your device, then please click here to download Opera browser.

After downloading and installing Opera Browser, you will need to log into myLMS from within Opera Browser to download your files.

Please note that Opera Browser Mini is different from Opera Browser.

Part Time Students

Click on the following link to log a ticket if you are a part time student.

Part Time Support

My Timetable

Please go see your campus timetable department to have your timetable created, or to have modules added or removed from your timetable.

Student Number:

The student number you have entered is invalid.
Enter your 9 alphanumeric student number in the field provided.

Firstname:

Enter your name in the field provided.

Surname:

Enter your surname in the field provided.

Educational Email Address:

The email address you have entered is invalid.
Enter your educational email address in the field provided.

Personal Email Address:

The email address you have entered is invalid.

Campus:

Select your campus.

What seems to be the problem:

Enter details about the issue you are experiencing.